Frequently Asked Questions

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You must apply to become registered as a contractor with the City of Melissa in order to provide contractor services in the City limits.

Violations

It shall be unlawful for any person, firm, corporation, or business entity in the business of contracting services that require, by State law or local ordinance, a license to perform such services, too, including but not limited to erecting, construct, enlarge, alter, repair, move, improve, remove, convert or demolish any plumbing, electrical, mechanical, irrigation and/or private sewage disposal system in the City of Melissa unless such person, firm, corporation or business entity is the holder of valid registration with the City of Melissa. Such person, firm, corporation, or business entity shall be herein designated, applicant or registrant. Any work discovered that is performed with a required Licensed Contractor will be identified to prevent reuse and shall be removed. Multiple violations by a registered Contractor will result in the suspension of the Contractor Registration, the right to obtain permits to work in the City, and/or may include the issuance of citations and reporting to the State.

How to Submit an Application

Contractor Registration Applications must be completed online through the Camino Portal. Incomplete submittals will delay the review process and/or may result in a denial of the Application.

The City of Melissa and Police Department are proud to introduce the Drive Like Your Kids Live Here safety initiative that is intended to help reduce the number of distracted drivers and speeding through neighborhoods through the placement of signs reminding drivers of the "drive like your kids live here". The Police Department is seeking to partner with our community on this safety initiative and will begin placing a few signs in each neighborhood in the near future. It is our goal to partner with each Melissa neighborhood and/or Homeowners Association in the future by offering bulk pricing to purchase additional signs through the Melissa Police Department at a discounted rate.

Contact Information

To learn more about this initiative, please contact the Melissa Police Department at 972-838-2033 or email Officer JD Collins.

Melissa residents can sign up for CodeRED and CodeRED Weather Warning to receive the latest in emergency alerts, notifications for service interruptions, and severe weather updates by phone, email, and/or text. CodeRED Weather Warning will alert citizens in the direct path of severe weather. Notifications will be sent out moments after a severe thunderstorm, tornado warning, or flash flood warning has been issued by the National Weather Service. Only citizens in the immediate impact area will be alerted. Register to get the call! Users must opt-in to receive alerts to their land-line or mobile telephone when signing up for CodeRED.

What CodeRED Is

The City has implemented a tool called CodeRED, an emergency notification system capable of placing up to 60,000 telephone calls per hour. A pre-recorded message will be delivered telling residents and businesses about the situation and what action needs to be taken if any. When a situation arises in Melissa, City staff will turn to the Internet and the CodeRED mapping tools to designate a call area based on addresses.

With the push of a few buttons, a pre-recorded message describing the situation will be delivered to a live person or an answering machine in the affected area, possibly including instructions requiring action on the part of the recipient. Residents and businesses may add their numbers to the calling database by signing up and following the instructions. No one should automatically assume his or her telephone number is included.

Information for the Database

The system works with cellular phones but requires a Melissa street address. People who have recently moved to the City but kept the same listed or unlisted number will need to input their current address into the database. When entering information, please fill out all of the screens. The newest data entered will replace the old data. CodeRED will be used for emergencies or disasters that might call for action like evacuation, sheltering in place, or boiling contaminated water, but may also be used in situations that are non-emergency related. Learn more about CodeRED

The City Council passed Ordinance 12-19 in 2012 authorizing the use of golf carts on public streets in the City of Melissa and residents that are interested in utilizing golf carts in the City limits must register with the Melissa Police Department.

Registration

To register, contact the Police Department at 972-838-2033 to schedule an appointment for the inspection and registration process. You may bring your golf cart to City Hall or an officer to come out to your residence to complete the registration process. Please note that residents that live in neighborhoods that would require driving on highways and/or roadways which require speeds in excess of 35 miles per hour, must trailer the golf cart to City Hall in order to be in compliance with the law. As with all other motor vehicles under the transportation code, those interested in obtaining a permit must show proof of insurance at the time of registration. Please be sure to familiarize yourself with the requirements/limitations under this ordinance prior to registering.

Citizens may speak at Council meetings on agenda and non-agenda items by completing and submitting a public meeting appearance card (PDF). These forms will also be located on a back table upon entering the Council Chambers. Once you have completed your form, please present your card to the City Secretary prior to the start of the meeting. Groups that want to address the same issue are encouraged to select a spokesperson.

Presentation

Anyone having handouts or audiovisual aids to be presented during Citizen Comments shall make those items available to the City Manager or City Secretary at least one week in advance for review prior to the City Council Meeting. You will be required to present eight copies of any presentations or handouts to the City Manager or City Secretary at least one week prior to the meeting. The Mayor (Presiding officer) will ask for those wishing to address the Council to do so at the appropriate time. Practice the following during your presentation:

• Please approach the speaker’s stand, state your name and address for the record, and discuss the topic of interest.
• Please direct your comments to the Mayor and Council.
• You will be allowed 3 minutes to address your comments.

Learn more about the Public Hearing Process.

Action for Topics Addressed

Although the Council cannot discuss your topic or take specific action on Citizen’s Comment topics not called out on the agenda due to legal requirements, they will hear the topic and Council may:

• Have the item placed on a future agenda for action
• Refer the item to a Board, Commission or Committee
• Refer the item to staff for study or conclusion

For information about how to place an item on the agenda, please email the City Secretary.

Melissa Police Department provides a special needs registration program for people who may be prone to wander or become disoriented. The sole purpose of the program is to help our officers return a lost, special needs resident to their home quickly and safely. If you would like to participate in the Special Needs Registration Program, simply print out the Special Needs Registration Form (PDF) and return to the Melissa Police Department located at:
Public Safety Building
2402 McKinney St.
Melissa, TX 75454

Who Benefits from Participating

At times our officers come into contact with people of all ages who are lost. Most of the time, getting them back home is fairly simple. Other times, we encounter people who are disoriented and cannot remember their name, personal information, addresses, names of relatives or other information that would be helpful in returning them home. This disorientation may be caused by Alzheimer’s or a wide variety of medical or mental conditions. Circumstances such as these make it difficult for officers to get the person home quickly, but more importantly, it creates an additional burden on the lost person and on the family or caregivers who may be trying to locate them.

How It Works

As part of the program, we receive and store photographs, emergency contact information, and other personal information for special needs citizens. This information is made readily available to our officers. It is stored and accessed in such a manner that first responders may make faster identifications and ultimately reunite family members much quicker.

Participation

Participation in this program is purely voluntary. The information collected is kept secure and is only used by Melissa Police Department employees to help return loved ones to their homes. The information collected under this program is confidential (Texas Government Code 552.101) and will only be used in compliance with Texas Government Code, Chapter 552. For additional information or questions, contact the Melissa Police Department at 972-838-2033.

If you are interested in being considered for possible future business opportunities with the City of Melissa and would like to be added to our Vendor List, please provide the following information by emailing the City Secretary.

• Business Name
• City, State, Zip Code
• Contact Name
• Email
• Mailing Address
• Phone
• Type of Business/Service Provided

This list is provided as a general courtesy by the City of Melissa and you should not assume that you will be contacted to bid. We encourage you to regularly monitor our website for bid opportunities as they come available.

Voter registration applications are available through the Collin County Elections office and Texas Secretary of State. People who have not previously registered to vote, or have moved from another county, will need to register with the Collin County Clerk. Once you have registered to vote, you should receive your card within 30 days.

Contact Information

• Collin County Elections Administrator
  Phone: 972-547-1990
  Phone: 800-687-8546 (McKinney)
  Collin County Elections Website

Registration Eligibility

To be eligible to register in Texas, you must:

• Be 18 years old (you may register at 17 years and 10 months)
• Be a resident of the county
• Be a U.S. citizen
• Not be a convicted felon (unless a person’s sentence is completed, including any probation or parole)
• Not be declared mentally incapacitated by a court of law

Completed Applications

Mail completed applications to:
Registrar of Voters
2010 Redbud Boulevard
Suite 102
McKinney, TX 75069

Visit the Texas Secretary of State elections website for more information on registering to vote and the latest in voter identification requirements.