The Melissa Police Department is dedicated to providing the best police service possible to the residents and visitors of Melissa. Police employees are carefully selected and given the best training available in order to provide professional service. However, you may have occasion to lodge a complaint in reference to the actions of a member of the Melissa Police Department. In order to be responsive to you, we are providing the following guidelines on how complaints should be made, how they are investigated and their results
How Complaints Are Made
Any person wishing to make a complaint may do so by coming to the Melissa Police Department between 8 am and 5 pm, Monday through Friday. The Police Department is located at:
Melissa City Hall
3411 Barker Avenue
Melissa, TX 75454
Public Complaint Process
Texas State Law (Government Code 614.022) requires that all complaints against police officers be in writing and signed by the person making the complaint. View the City of Melissa Police Department Complaint Form (PDF). Just as citizens who are arrested must be notified of the charges against them, police officers must be given copies of complaints before any disciplinary action may be taken. The person who claims to be aggrieved must make the complaint. Other persons involved in the incident may give statements as witnesses. Learn more about the Public Complaint Process.