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Citizen Survey 2025

The City of Melissa partnered with OnPointe Insights to conduct the 2025 Safety & Development Survey. Residents shared feedback on public safety services, emergency preparedness, communication preferences, growth, and economic development. The results will help guide future planning and budget decisions.

Key Takeaways

  • Public Safety Confidence
    Residents rated both Police and Fire services highly across professionalism, responsiveness, and overall performance.
  • Police Priorities
    The top selected enforcement priorities included property crime, traffic enforcement, and drug-related enforcement.
  • Fire and Emergency Preparedness
    Residents expressed strong interest in education opportunities such as CPR, Stop the Bleed, first aid, severe weather response, and home fire safety.
  • Support for Public Safety Districts
    A large majority indicated they are likely to support continuing both the Police and Fire districts in the 2028–2029 reauthorization votes, with many preferring the longest allowable timeframe.
  • Communication Preferences
    Text messaging and the Melissa Minute newsletter remain the preferred ways residents receive updates from Police and Fire. Most reported that emergency alert sign-up instructions are easy to follow.
  • Growth and Development
    Most residents believe developers should cover a significant portion of growth-related costs. Respondents also selected parks and trails, roadway improvements, and community amenities as top future quality-of-life investment priorities.
  • Economic Development Focus
    Top economic development priorities included attracting family-friendly restaurants, expanding retail options, supporting small businesses, and recruiting professional or technology-based employers.

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