The City of Melissa is served by two primary companies who manage the electrical infrastructure (such as power lines) in our community. Should you experience a service outage or encounter a street light outage, you will want to report the outage to one of these providers.
To report a street light outage to the service provider, you will likely need the following information:
- Pole Number located on the light pole
- Nearest intersection where pole is located
- Subdivision if applicable
*Please note you will be leaving the City of Melissa website once you click on one of these links below*
- ONCOR
- GCEC (contact locally at 903-482-7100 / toll free 800-967-5235)
Residents can also report a street light outage to the Public Works Department using an online form. When reporting to the Public Works Department please allow 24 hours to respond to your request.
