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How can I test my Meter Transmission Unit (MTU) for accuracy?

With customers having access to their usage data, they can verify or "test" the physical meter read against the data provided by the Advanced Metering Infrastructure (AMI) system. Please note, that a threshold of up to 24 hours should be given due to possible timing. The customer will need to take written notes of the on-site reading and times, then check the online system later to compare the digital data to the physically viewed information. If you would like further clarification or help to obtain your data for comparison, please email or call 972-838-2035.

Show All Answers

1. What type of water meter does the city use?
2. How does my meter work?
3. How can I check for a leak?
4. How can I test my meter for accuracy?
5. I've conducted my own bucket test and I still don't believe my meter is working properly. What are my options?
6. Do mechanical meters slow down or speed up over a lifespan?
7. What is Advanced Metering Infrastructure (AMI)?
8. How does the Advanced Metering Infrastructure (AMI) system work with my meter?
9. Is the Meter Transmission Unit (MTU) a meter?
10. How can I test my Meter Transmission Unit (MTU) for accuracy?
11. If the City had irrigation-specific water meters, would it help my sewer bill?
12. Will the City consider extending the leak adjustment application acceptance window to longer than within 30 days of the leak repair?
13. How are water rates established each year through the Water Rate Study?
14. What is a "take or pay" contract?
15. Why use a tiered rate structure?
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