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HomeDEPARTMENTSUtility Billing...IMAGE... > Where Could the Increase in My Water Usage Be Coming From?

Concerned about the recent increase in your water usage? 

There are many possible causes for high water consumption. Here are some tips that may help:

First Questions to Ask:

  • Do you have new landscaping, grass or plants?
  • Did you have an extra house guest during this billing cycle?
  • Have you increased the frequency or duration in which you water your yard?  If you water manually, take care not to over-water.
  • If you have a swimming pool, did you fill or drain it during this billing cycle?
If any of the above apply to you, these are often common causes for increase water consumption and would likely have a temporary impact on your water bill.

Next Steps to Take:
1) Look at your irrigation and outdoor watering -
Landscape watering typically accounts for the majority of household water use during summer months. Higher water use increases water bills — and increases the demand on our water supply. 

2) Check for household water leaks – even a small household leak such as a running toilet can cause an unplanned increase in a water bill.  Here are some guidelines on how to check for specific leaks in your home: http://www.epa.gov/watersense/our_water/howto.html

3) Do you have a water softener? - A faulty timer or stuck solenoid may waste hundreds of gallons of water per day.

4) Evaluate past water bills and consumption - Compare your water utility bill with past bills, from the same month, to see if the consumption is larger than usual. Keep in mind to check the consumption, not the dollar amount of the bill, as water rates have increased from year to year.

5) Monitor your usage by checking your water meter - We encourage customers to read their own meter and keep track of the reads at different times to see how much they are using following activities such as irrigating, laundry, or just to see daily use to help give a better idea of how much water households are really using.  You can share these reads with utility billing and public works staff so we can help gain a better understanding of your usage patterns and reasons for the increase.

6) If you are concerned with the accuracy of your water meter, you can conduct your own 10 gallon bucket test by following these simple steps.

If after going through this checklist you still feel there is no reasonable explanation for your increased usage, feel free to contact our office during normal business hours at (972) 838-2035 for further assistance.

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