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HomeUtility Billing > Solid Waste

Solid Waste

Garbage and Recycling Collection are provided by the contract services of Progressive Waste Solutions (Formerly known as IESI).  If there is not a trash and recycle cart at the residence when you move in, you require an additional cart, or your cart becomes damaged, contact the Utility Billing Department at (972) 838-2035.  All new poly-carts, poly-cart repairs, or extra poly-carts will be delivered on Tuesday of each week.

For Commercial Solid Waste Service contact Progressive directly at (469) 452-8000.

pdf Progressive Waste Solutions Brochure

Trash and Recycling ServicesProgressive Waste Solutions Truck

When do I set out my trash and recycling?
All trash and recycling carts need to be out by 7:00 A.M. on Wednesday of every week.  In the event of a holiday, your trash will be picked up one day later.

Where do I set my cart?
Proper placement of your cart is extremely important. Roll your cart to within 3 feet of the edge of the street. Leave the cart with handle facing your house so that when the cart is lifted, the lid opens toward the street. Please check to see that it is not obstructed by parked cars, trailers, boats, etc. If you have more than one cart, make sure you leave at least 3 ft. between each cart.

What can I put in my cart?
All of your household trash and yard waste can be put in your cart. (Please do not put hot ashes in your cart)! The maximum weight allowable in your cart is 175 pounds. Important: All of your trash must fit inside your cart with the lid completely closed. Since the driver never leaves the vehicle, no trash will be collected if it is on top of, or beside the carts. The following items WILL NOT be accepted on the regular trash route:Antifreeze, Batteries, Garden Chemicals, Gasoline, Hazardous Waste, Pool Chemicals, Wet Paint, and Tires.

What if I have more garbage than the average household?
We encourage you to try your cart for a few weeks before ordering a second cart.  If you should decide that you require more than one cart, you may call the Utility Billing Department at 972-838-2035 to order a second cart. You will be charged a nominal fee for each additional cart.

What about holidays? How will that affect my trash pickup?
The following holidays are observed by Progressive and when they fall on a Monday, Tuesday, or Wednesday it will affect your regularly scheduled trash pickup:

  • New Years Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Pickup is delayed by one day usually, so pickup would be on Thursday instead of Wednesday in most instances.  Watch the City Calendar of Events for notification.

Bulk Items

Can I schedule a pickup for my bulk items? 
On the SECOND SATURDAY OF EVERY MONTH, Progressive will collect bulk items (such as furniture, washers, etc.) and brush that are not fully containable inside of your cart. Residents may put up to 5 cubic yards of debris per month for bulk pick up. Tree limbs and brush must be cut to 5 ft. lengths and bundled.  Refrigerators/Freezers & A/C units containing Freon must have the Freon removed by a certified technician and tagged with proper certification. (The U.S. Environmental Protection Agency prohibits the disposal of "white goods" containing chlorofluorocarbon refrigerants "CFCs" (Freon). These items will not be collected without a certificate of removal of the CFCs. This includes items such as refrigerators, freezers, and air conditioners.)  To schedule call Progressive at (469) 452-8000 or email iesimelissa@iesi.com.

What are the requirements for a Citizen of Melissa to use the 121 landfill?

The City of Melissa is not associated with the North Texas Municipal Water District 121 Landfill.  However, the following are the requirements for a citizen of Melissa to use the landfill:

  • The first Saturday of each month (unless it falls on a holiday) is Collin County Cleanup Day and is free for residents of Collin County.  Please call the landfill directly for specific instructions.
  • All loads must be covered and the gross weight is not to exceed 10,000 pounds, including all waste, vehicle and any trailers, etc.
  • For current disposal rates, please contact the NTMWD Wylie Office at (972) 442-5405.

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