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Home > Utility Billing

City of Melissa Utility Billing

The mission of the Utility Billing Department is to ensure accuracy and efficiency in the assessment, distribution, and collection of utility charges.  We will strive to provide customer service that will exceed all expectations by listening to our customers and responding to their needs in a timely, professional, courteous, and respectful manner. 

Location:
WE HAVE MOVED!!!

Melissa City Hall
3411 Barker Avenue
Melissa, TX 75454
(972) 838-2035
Fax: (972) 837-4394

Our Staff: 
Dusty Dunn Senior Utility Billing Clerk
Debbie Royston Utility Billing Clerk
Mitzi McCabe Utility Billing Supervisor

Office Hours are Monday-Friday, 8:00 a.m. to 5:00 p.m.

After Hours and Holidays:
Water and Wastewater emergencies, please call (972) 837-2460
Questions regarding Solid Waste & Recycling, please call IESI at (469) 452-8000

Current Water Restrictions:

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City officials announced Stage 3 water conservation measures effective beginning November 1, 2011 and until March 31, 2012.  For more information visit the Water Conservation Measures Web Page.

 


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